FREQUENTLY ASKED QUESTIONS

Our products are not certified gluten-free.

No, not at this time.

Your Le Waf package does not require a signature that will help to prevent any delay in shipping due to any inability for the UPS delivery driver to get a signature.

We are not able to take requests for delivery on a specific date. 

We are not able to accept returns. To learn more about our Returns policy, click here.

Once an order is processed, we cannot change the delivery address or stop the shipment. 

Our products are not certified kosher.

All orders are final. We are unable to make any changes to your order once it has been submitted. 

You will receive a tracking number by email that will allow you to follow your waffle shipment.

Shipping costs vary depending on a variety of factors, including location.

First, we use a yeasted dough and not a liquid batter to make our artisan waffles. Our other secret is the European pearl sugar we fold into the dough. While melting during the baking process, it gives our authentic Liège waffle its unique caramelized and crunchy texture.

If your local retailer doesn’t currently stock Le Waf, we’d ask that you first contact the store’s management to see if they’d consider doing so.

No. While we use organic ingredients in our waffles wherever and whenever possible, we are not a 100% organic product. 

Allergens include but are not limited to dairy, eggs, wheat and soy. Should you have a life-threatinging allergy, please take precaution when eating our product, as cross-contamination with other allergens are always a possibility.

Your order will usually ship within days of us receiving it. As we aim to provide you with the freshest possible product, shipping time might be delayed depending on actual production schedule of specific flavors.

We will ship your order via common carriers (Fedex, UPS, USPS) at ambient temperature (Le Waf products do not require any refrigeration).

The selection of Le Waf you’ll find on store shelves will vary from store to store, since different store personnel order the flavors they choose to carry. If you’re looking for a particular flavor at your local retailer, please contact that store’s management.

Click our Store Locations to find Le Waf near you, or shop online and have our artisan waffles delivered straight to your front door.

Currently, the most up to date information can be found on the back of each product.

Le Waf launched in 1997 in Monterey, California, where we first offered our freshly baked waffles out of a push cart at a Farmer’s Market. Our traditional old-world recipe was an instant sensation and ever since, our artisan waffles have been the flagship of our company.